Puzzled

Did a reinstall of my game cause it kept crashing when I tried to access my collections If I clicked on one, or tried to organize collection files, the game crashed. Once reinstall done, checked, and the problem is still here. I don't understand - game is not giving me any clues. I could play a bit not using collections, but they are a tool I depend on, and the constant crashing is frustrating me -- especially after the load tomes, and I'm not using nearly as much CC as I usually do. Any ideas? Any idea where to even look for a clue to whats wrong? Any help is very welcome Deb/Altanna