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SIMS 2 UC IS CRASHING
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#1
27-07-2017
Hi I dont know if anyone still uses this site but from previous readings you have been help to many and I really need your help.
Im running windows 10 and have the Sims 2 Ultimate Collection from origin. I played on windows 7 all the time but now its not working on windows 10. I launch the game it starts up and shows me the world page i pick any city. Once i try to go into create a sim or load a preset family made by ea, the game CRASHES COMPLETELY. It says
"The Sims 2 EP9 Has stopped working" (I know nothing about computers but i know somethings not right because i then went into my config log as i saw on a previous post on here and somethings strange.
Name (driver): Intel® HD Graphics 3000
Name (database): Intel® HD Graphics 3000 <<NOT FOUND IN DATABASE!>>
Im guessing this is the cause? I dont know what else could cause the crashing but heres my config log.
=== Application info ===
Name: The Sims 2 EP9
Version: 1.17.0.66
Build: ReleaseSRT
=== Machine info ===
OS version: Windows NT 6.0
CPU: 2930.199951Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 2048MB
Free memory: 1064MB
User: Alyssa and Bella
Computer: USER-PC
=== Sound device info ===
Name: Unknown
Driver: Unknown
=== Graphics device info ===
Number: 0
Name (driver): Intel® HD Graphics 3000
Name (database): Intel® HD Graphics 3000 <<NOT FOUND IN DATABASE!>>
Vendor: Intel
Chipset: Vendor: 8086, Device: 0116, Board: 04d71028, Chipset: 0009
Driver: igdumd32.dll, Version: 9.17.10.4459, GUID: D7B78E66-4256-11CF-F362-DD24B7C2C435
Driver version: 4459
Monitor: \\.\DISPLAY2
Monitor aspect: 1.779116, 16:9
Screen mode: 1600x900x32BPP,60Hz
Texture memory: 1664MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
=== Graphics device info ===
Number: 1
Name (driver): Intel® HD Graphics 3000
Name (database): Intel® HD Graphics 3000 <<NOT FOUND IN DATABASE!>>
Vendor: Intel
Chipset: Vendor: 8086, Device: 0116, Board: 04d71028, Chipset: 0009
Driver: igdumd32.dll, Version: 9.17.10.4459, GUID: D7B78E66-4256-11CF-F362-DD24B7C2C435
Driver version: 4459
Monitor: \\.\DISPLAY1
Monitor aspect: 1.775862, 16:9
Screen mode: 1366x768x32BPP,60Hz
Texture memory: 1664MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
Any help would be appreciated I really want to play this game I asked EA Support they had no answer so they let me pick a free sims 3 stuff pack of my choice. But i still want to play my sims 2 its my favorite
Im running windows 10 and have the Sims 2 Ultimate Collection from origin. I played on windows 7 all the time but now its not working on windows 10. I launch the game it starts up and shows me the world page i pick any city. Once i try to go into create a sim or load a preset family made by ea, the game CRASHES COMPLETELY. It says
"The Sims 2 EP9 Has stopped working" (I know nothing about computers but i know somethings not right because i then went into my config log as i saw on a previous post on here and somethings strange.
Name (driver): Intel® HD Graphics 3000
Name (database): Intel® HD Graphics 3000 <<NOT FOUND IN DATABASE!>>
Im guessing this is the cause? I dont know what else could cause the crashing but heres my config log.
=== Application info ===
Name: The Sims 2 EP9
Version: 1.17.0.66
Build: ReleaseSRT
=== Machine info ===
OS version: Windows NT 6.0
CPU: 2930.199951Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 2048MB
Free memory: 1064MB
User: Alyssa and Bella
Computer: USER-PC
=== Sound device info ===
Name: Unknown
Driver: Unknown
=== Graphics device info ===
Number: 0
Name (driver): Intel® HD Graphics 3000
Name (database): Intel® HD Graphics 3000 <<NOT FOUND IN DATABASE!>>
Vendor: Intel
Chipset: Vendor: 8086, Device: 0116, Board: 04d71028, Chipset: 0009
Driver: igdumd32.dll, Version: 9.17.10.4459, GUID: D7B78E66-4256-11CF-F362-DD24B7C2C435
Driver version: 4459
Monitor: \\.\DISPLAY2
Monitor aspect: 1.779116, 16:9
Screen mode: 1600x900x32BPP,60Hz
Texture memory: 1664MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
=== Graphics device info ===
Number: 1
Name (driver): Intel® HD Graphics 3000
Name (database): Intel® HD Graphics 3000 <<NOT FOUND IN DATABASE!>>
Vendor: Intel
Chipset: Vendor: 8086, Device: 0116, Board: 04d71028, Chipset: 0009
Driver: igdumd32.dll, Version: 9.17.10.4459, GUID: D7B78E66-4256-11CF-F362-DD24B7C2C435
Driver version: 4459
Monitor: \\.\DISPLAY1
Monitor aspect: 1.775862, 16:9
Screen mode: 1366x768x32BPP,60Hz
Texture memory: 1664MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
Any help would be appreciated I really want to play this game I asked EA Support they had no answer so they let me pick a free sims 3 stuff pack of my choice. But i still want to play my sims 2 its my favorite
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Before you post requesting help
Information we need
- The
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file. - Your operating System.
- What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.
