Closed Sims 2 and Graphics Cards - the fixes.

I can't take pics on fullscreen games?

Thomazspears - Not for the moment - until I work out what the problem is. What I've given you are temporary work-arounds.

Dear Newcomers to this thread -

Before asking how to fix the problem - go to the first post and see if your answer is there

If that doesn't fix your problem, please attach a copy of your config-log.txt that comes from your game.

I can't find my config-log.txt?

@faithsimmer

When you are looking for the game play folder - you need to look in -

C:\Users\<nameofyourUserAccount>\Documents\EA Games\The Sims 2\

where the C:\ is whatever your main drive where your Operating System is sitting.

can you tell me if that is where you are looking?

Well I am running the ultimate edition. So does that make a difference? With windows 8. I try to run it in compatibility mode windows 7 but CAS crashes

Alrighty, here's my config-log.txt. This is the first half since it's too long for one post.

Log generated on 7/24/2014, 00:52

=== Application info ===
Name: The Sims 2 EP9
Version: 1.17.0.66
Build: ReleaseSRT
=== Machine info ===
OS version: Windows NT 6.0
CPU: 3213Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 4096MB
Free memory: 3676MB
User: Nater
Computer: SHEILA
=== Sound device info ===
Name: Unknown
Driver: Unknown
=== Graphics device info ===
Number: 0
Name (driver): Intel® HD Graphics Family
Name (database): Intel® HD Graphics Family
Vendor: Intel
Chipset: Vendor: 8086, Device: 0a16, Board: fac01179, Chipset: 0009
Driver: igdumdim32.dll, Version: 10.18.10.3345, GUID: D7B78E66-4956-11CF-D87F-CADAB4C2C735
Driver version: 3345
Monitor: \\.\DISPLAY1
Monitor aspect: 1.781609, 16:9
Screen mode: 1366x768x32BPP,60Hz
Texture memory: 1792MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1

Global properties
-----------------
uintProp propertyRevision 6
boolProp allowCustomContent true
boolProp animationLOD false
uintProp antialiasingQuality 1
boolProp autoCentering true
boolProp autoLogin false
boolProp bumpMapping false
boolProp checkForPatch true
boolProp constrainFloorElevation true
uintProp cutawayMemorySize 3
boolProp cutawayOutside true
boolProp disableCustomObjects false
boolProp displayCustomObjectInfo false
boolProp displayLookAtBoxes false
boolProp displayPaths false
boolProp deviceVsynch true
uintProp dynamicRenderStrategy 0
boolProp edgeScrolling false
floatProp horzedgescrollrate 0.5
floatProp vertedgescrollrate 0.5
uintProp effectPriorityLevel 3
stringProp lastLoadedNeighborhood Riverblossom Hills
boolProp freeWill true
floatProp geomBoneInfluenceThreshold 0.01
boolProp geomCheckGeomDataIntegrity false
uintProp geomGenerateTangentSpaceNormalLines 0
boolProp geomGenerateTangentSpaceSxT false
floatProp geomGeneratedTangentSpaceNormalLineLength 0.1
uintProp geomMaxBoneInfluencesPerVertex 4
sintProp geomMaxMorphTargetDeltasPerVertex 4
floatProp geomMorphTargetDeltaThreshold 0.001
floatProp geomPerBoneBoundBlendWeightThreshold 0.9
boolProp guob true
boolProp interrupt false
boolProp lightOpenGLStyle false
uintProp lightingQuality 3
boolProp livePIP true
boolProp lotInfoAdvancedMode false
stringProp lotWindowFillColor (0,0,0,1)
uintProp maxParticlesTarget 10000
uintProp maxTerrainGrade 5
boolProp morph true
stringProp neighborhoodWindowFillColor (0.5,0.5,0.5,1)
boolProp noStupidIFFUnlocking false
boolProp optimizeMeshes true
floatProp particleDamping 0
floatProp particleDensity 1
uintProp particleLODOffset 0
floatProp particleScale 1
floatProp particleSizeThreshold 1
boolProp quickTips true
boolProp reduceBoneWeights false
boolProp renderOpaqueUI false
boolProp reflectionWithExtraViewer false
boolProp rotateCameraSims1Mode false
boolProp nhoodWaterReflection false
boolProp renderInsideObjectOnlyOnSelectedSimLevel true
boolProp showSnowOnGround true
uintProp renderInsideVisibleObjects 1
boolProp renderSelectedSimLevel false
boolProp sleepInBackground true
boolProp simInBackground false
boolProp simShadows true
boolProp snapObjectsToGrid true
uintProp soundDetail 2
boolProp specHighlights true
boolProp unevenTilesFloorable true
boolProp useEffects true
boolProp useLODs false
uintProp snapshotPictureQuality 3
uintProp snapshotPictureSize 3
boolProp usePixelAspectRatio false
uintProp videoCaptureMaxRecordingSeconds 60
uintProp videoCaptureQuality 1
uintProp videoCaptureSize 1
boolProp videoCaptureAudioOn true
boolProp CameraDriftCamEnabled true
boolProp CameraSpecialEventEnabled true
boolProp ShowLotPackageFilename false
boolProp SoundMasterGroupVoxEnabled true
boolProp SoundMasterGroupFXEnabled true
boolProp SoundMasterGroupMusicEnabled true
boolProp SoundMasterGroupAmbienceEnabled true
uintProp FXVolume 100
uintProp VOXVolume 100
uintProp AmbienceVolume 100
uintProp MusicVolume 30
floatProp tvVolume 0.5
uintProp AudioPerformance 1
boolProp ShowTutorialWelcome true
boolProp NoLegacySounds true
boolProp liveCameraConstraints true
uintProp edithConfigFlags 1
uintProp copiedShippedDataToUserDataFolder 262143
boolProp enableLotImpostersInLot true
boolProp enableNeighborhoodOccupantsInLot true
uintProp lotSkirtSizeIncrease 9
uintProp neighborhoodPropFadeDistance 50
boolProp clickableLotImposters false
boolProp showXRayCursor true
uintProp maxTotalSims 10
uintProp maxTotalHumans 8
uintProp maxTotalPets 6
floatProp pagodaSlopeControlX 1
floatProp pagodaSlopeControlY 1
floatProp pagodaCornerHeightRatio 0.25
floatProp pagodaEaveX 1.5
floatProp pagodaEaveY 1.5
floatProp diagonalPagodaEaveX 1
floatProp diagonalPagodaEaveY 1
boolProp force12HrTime false
boolProp enableOceanReflection false
boolProp includeCeilings false
boolProp quarterTilePlacementEnabled false
stringProp activeDeviceDisplayMode 1366x768x32x0
boolProp activeDeviceUseSoftwareRasterizer false
uintProp optionMaterialDetail 3
uintProp optionObjectDetail 3
uintProp optionObjectHiding 1
uintProp optionSnowOnGround 1
uintProp optionShadows 3
uintProp optionOpaqueUI 0
uintProp optionReflection 1
uintProp optionCeiling 0
uintProp optionEffectsQuality 3
uintProp optionLightingQuality 3
uintProp optionSoundQuality 3
uintProp optionEnableLotImpostersInLot 1
uintProp optionEnableNeighborhoodOccupantsInLot 1
uintProp optionLotSkirtSizeIncrease 1
sintProp activeDeviceNum 0
boolProp copiedUSToUKEnglishNames false
stringProp activeDeviceList 1;0;Intel® HD Graphics Family;8086;0a16;3345;10.18.10.3345, GUID: D7B78E66-4956-11CF-D87F-CADAB4C2C735;
stringProp SoundOutputMode stereo
boolProp carsOnRight true
stringProp startingNeighborhood Pleasantview
boolProp perfAddLights true
boolProp perfRenderParts true
boolProp perfLightCaching true
boolProp perfEnableSkinning true
boolProp perfEnableMorphing true
uintProp lodOverride 0
boolProp effectLODSoftChange true
floatProp effectMaxTimeDelta 0
boolProp enableSnapshot true
boolProp floorCollisions true
boolProp wallCollisions true
boolProp creatingLotTemplate false

---

Here's the rest of it.

Device 0
--------

Options
-------
uintProp MaterialDetail 3 #default: 3
uintProp ObjectDetail 3 #default: 3
uintProp ObjectHiding 1 #default: 0
uintProp SnowOnGround 1 #default: 1
uintProp Shadows 3 #default: 3
uintProp OpaqueUI 0 #default: 0
uintProp Reflection 1 #default: 1
uintProp Ceiling 0 #default: 1
uintProp EffectsQuality 3 #default: 3
uintProp LightingQuality 3 #default: 3
uintProp SoundQuality 3 #default: 3
uintProp DirtyRect 3 #default: 3
uintProp FullscreenFadeEffect 1 #default: 1
uintProp Turbo 3 #default: 3
uintProp SimulatorControls 3 #default: 3
uintProp LightingOptimizations 3 #default: 3
uintProp AnimationSamplingLevel 3 #default: 3
uintProp LivePIP 1 #default: 1
uintProp SpecialEventCamera 1 #default: 1
uintProp ScreenModeResolution 3 #default: 3
uintProp SubjectTracking 3 #default: 3
uintProp EnableLotImpostersInLot 1 #default: 1
uintProp EnableNeighborhoodOccupantsInLot 1 #default: 1
uintProp LotSkirtSizeIncrease 1 #default: 1

Option properties
-----------------
boolProp bumpMapping true
uintProp imageDataSizeReductionOnLoad 0
boolProp reduceBoneWeights false
boolProp useLODs false
uintProp lodOverride 0
uintProp renderInsideVisibleObjects 1
boolProp showSnowOnGround true
boolProp simShadows false
boolProp objectShadows true
boolProp guob true
boolProp heightMapShadows true
boolProp renderOpaqueUI false
boolProp reflectionWithExtraViewer true
boolProp nhoodWaterReflection true
boolProp includeCeilings false
boolProp useEffects true
boolProp enableOceanReflection true
uintProp maxParticlesTarget 10000
uintProp particleLODOffset 0
uintProp effectPriorityLevel 3
floatProp particleDensity 1
floatProp particleScale 1
boolProp lightingEnabled true
boolProp portalLighting true
boolProp floorAndWallNormalMapping true
boolProp specHighlights true
uintProp AudioPerformance 2
uintProp dynamicRenderStrategy 1
boolProp enableSnapshot true
boolProp useTurboRect false
uintProp maxNumOfVisitingSims 20
boolProp optimizedDiffusion true
boolProp incrementalLighting true
boolProp lerpLights true
boolProp useDirtyTiles true
boolProp animationFrameSampling false
boolProp livePIPDefault true
boolProp chooseCameraSpecialEventEnabled true
uintProp maxResWidth 1366
uintProp maxResHeight 768
uintProp defaultResWidth 1024
uintProp defaultResHeight 768
floatProp centerTrackingDeadZoneMagnitude 30
boolProp enableLotImpostersInLot true
boolProp enableNeighborhoodOccupantsInLot true
uintProp lotSkirtSizeIncrease 9
uintProp optionMaterialDetail 3
uintProp optionObjectDetail 3
uintProp optionObjectHiding 1
uintProp optionSnowOnGround 1
uintProp optionShadows 3
uintProp optionOpaqueUI 0
uintProp optionReflection 1
uintProp optionCeiling 0
uintProp optionEffectsQuality 3
uintProp optionLightingQuality 3
uintProp optionSoundQuality 3
uintProp optionDirtyRect 3
uintProp optionFullscreenFadeEffect 1
uintProp optionTurbo 3
uintProp optionSimulatorControls 3
uintProp optionLightingOptimizations 3
uintProp optionAnimationSamplingLevel 3
uintProp optionLivePIP 1
uintProp optionSpecialEventCamera 1
uintProp optionScreenModeResolution 3
uintProp optionSubjectTracking 3
uintProp optionEnableLotImpostersInLot 1
uintProp optionEnableNeighborhoodOccupantsInLot 1
uintProp optionLotSkirtSizeIncrease 1
sintProp activeDeviceNum 0

Device properties
-----------------
boolProp useRenderTextures false
uintProp antialiasingSupport 1
boolProp dontMergeNHFlora true
boolProp enableDriverMemoryManager false
boolProp vs2LoopsFunctional false
boolProp presentWorkaround false
boolProp enumerateMultisampleLevels true
boolProp simpleTerrain false
boolProp disableVSyncSupport true
boolProp useShaders false
boolProp disableTexMemEstimateAdjustment true
uintProp deviceLocalVideoMemorySizeDefault 1879048192
boolProp activeDeviceUseSoftwareRasterizer false
uintProp configParserErrorCode 0
uintProp hwMajorPSVersion 3

If anyone is having problems with the game not detecting their HD 7800-series card it might be that your card has the ID 0x6818 and not the 0x6819 that is entered in the 7800-series graphics card fix in the main post. I changed it to 0x6818 and the game detected my card properly.

Hello, Kiri
Nothing is in the directory you specified. It's completely empty but I just unchecked "read-only." My Windows OS is a Windows 7. My Documents folder is linked to my Mac's documents folder, which contains the EA games folder I took a screenshot of.

Is it just me or are all the config files downloads leading to a 404?