Solved Sims2 UC and Windows 10 CAS Crash

Hi everyone,

I have just recently been trying to use Sims 2 on my Windows 10 (64-bit) laptop, I have been able to successfully download and install the game (I can even enter the neighbourhoods). However, when I entre Create-A-Sim or try to load a household the program crashes and my laptop shows a message say that an error has occurred and the programme will now be terminated.

I am not really sure what to do, I have got Sims 2 Ultimate Collection (from Origin).


Here is my log;


  JAZS-LAPTOP-config-log.txt (Size: 10.36 KB / Downloads: 1515) (I hope this is the correct log)

Thank you so much in advance for any help you can give me inorder for me to successfully play the game.

-Jazziey9

@Jazziey9 Kiri is busy updating a set of FAQs, but your problem sounds like you dont have the config files correct. Have a look at the FAQ's so far.

Also bumping so this shows as unread for kiri

I agree with Lee here. This is - to say the least - an older log. If you tried to play the game anytime AFTER december 15, I'm sure there is bound to be a more recent version of this log.

@Jazziey9
Suprisingly you do NOT have the Texture problem, so you can use the Graphic Rules - Intel card. It will fix up your game so you can get high resolution. The other thing you need is a Video Card which will stop the crashing. Make sure that you put it in the CSConfig folder, because that's the one for CAS and Bodyshop.

Download Graphic Rules - Intel
Download Video Cards - Intel - 0106

You need to put them in the following folders:

\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\Config\
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\CsConfig\

Let me know how it goes.

I continue to find it impressive, how you fix all these things, Kiri. You are my hero.

Hi,
I tried following the tips that you gave me @celebkiriedhel , however now the game crashes when loading a households. I'm not sure if i did anything wrong? Thank you for all the help, I hope that someone can help .

From;
Jazziey9

@Jazziey9

Can you provide me with a current -config-log.txt and I'll see what's happening.

Also - is it all lots, or just one lot?

There is a good chance if it is just one lot - that it's a corruption issue rather than a graphics card issue.

I think this is it, yeah its not working with either. Even with CAS its still crashing.


  JAZS-LAPTOP-config-log.txt (Size: 10.36 KB / Downloads: 981)

Looking at your current config-log.txt you haven't got the new graphic rules or video card in - so the problems you are getting are still because of that.

Can you download the graphic rules and video card that I have attached to my previous post into the correct folders (both of them) and rerun the game, then take another config-log.txt and let me see how it is then.

You need to apply the new graphic rules and video cards.sgr every time you update or repair your UC from Origin.

I thought I had downloaded them, I'll have another go and get back to you. After saving to the file do I need to open the programmes, if so how do I do that?

Here's a view of the files;
       


Thank you for all the help.