Sims 2 Crashes! Help!
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#1
13-06-2016
Not sure if I'm in the right place but hoping someone can help!
I've recently installed Windows 10 on my laptop and now whenever I play The Sims 2, it always crashes when I am creating a Sim; I can just about make one Sim but then it will always shut down.
I appreciate that you have asked for the config-log.txt but I can't find a file with that particular name and I'm unsure as to which is the correct one to upload?
Help!
I've recently installed Windows 10 on my laptop and now whenever I play The Sims 2, it always crashes when I am creating a Sim; I can just about make one Sim but then it will always shut down.
I appreciate that you have asked for the config-log.txt but I can't find a file with that particular name and I'm unsure as to which is the correct one to upload?
Help!
#2
14-06-2016
@sims2player
In My Documents\EA\The Sims 2\Logs folder you will find a whole lot of text files.
there should only be one that ends with -config-log.txt, it will start with the name of your PC. If you have more than one - take the most recent.
I'm not able to help you until I have the config-log.txt.
In My Documents\EA\The Sims 2\Logs folder you will find a whole lot of text files.
there should only be one that ends with -config-log.txt, it will start with the name of your PC. If you have more than one - take the most recent.
I'm not able to help you until I have the config-log.txt.
#3
14-06-2016
I appreciate that you cannot help without it - I have attached below.
Thanks in advance!
Thanks in advance!
#4
04-07-2016
@sims2player
Download these 2 files, and install them in the folders listed. That should fix your problem.
Graphic Rules - INTEL
Video Cards.sgr - INTEL - 0116
\Program Files (x86)\EA\The Sims 2 - Seasons\TSData\Res\Config\
\Program Files (x86)\EA\The Sims 2 - Seasons\TSData\Res\CSConfig\
MUST BE INSTALLED IN BOTH FOLDERS
Download these 2 files, and install them in the folders listed. That should fix your problem.
Graphic Rules - INTEL
Video Cards.sgr - INTEL - 0116
\Program Files (x86)\EA\The Sims 2 - Seasons\TSData\Res\Config\
\Program Files (x86)\EA\The Sims 2 - Seasons\TSData\Res\CSConfig\
MUST BE INSTALLED IN BOTH FOLDERS
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Before you post requesting help
Information we need
- The
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file. - Your operating System.
- What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.