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Sims 2 from Origin - Crashing on Create-A-Family, Windows 10
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#1
04-12-2018
Hi everyone,
I figured I'd ask here since this seems like a really friendly community in helping getting these kinds of issues solved. I recently downloaded Sims 2 from Origin, and I've been having some problems with it crashing on the Create-A-Family screen. The minute I click on the button to generate a new Sim, I'm faced with an Access Violation error message (Code 0xC0000005). There's been a couple of times where it actually got through to rendering the Sim, but those have been anomalies, so I'm fairly confident it's a memory issue.
I've tried quite a few different things such as the 4gb patch, switching a couple values with regedit, but after no luck with that, I just went ahead, repaired my files via Origin, and I'm starting from scratch. I've attached 3 files from a fresh run after the repair: 1) My config log, 2) The most recent exception log, and 3) a dxdiag report.
Hopefully you guys have seen enough of these Windows 10 issues now in 2018 that it's not too much of a hassle to tip me off in the right direction. Regardless, any help or insight you guys can give me on the issue is deeply appreciated. Thank you so much!
I figured I'd ask here since this seems like a really friendly community in helping getting these kinds of issues solved. I recently downloaded Sims 2 from Origin, and I've been having some problems with it crashing on the Create-A-Family screen. The minute I click on the button to generate a new Sim, I'm faced with an Access Violation error message (Code 0xC0000005). There's been a couple of times where it actually got through to rendering the Sim, but those have been anomalies, so I'm fairly confident it's a memory issue.
I've tried quite a few different things such as the 4gb patch, switching a couple values with regedit, but after no luck with that, I just went ahead, repaired my files via Origin, and I'm starting from scratch. I've attached 3 files from a fresh run after the repair: 1) My config log, 2) The most recent exception log, and 3) a dxdiag report.
Hopefully you guys have seen enough of these Windows 10 issues now in 2018 that it's not too much of a hassle to tip me off in the right direction. Regardless, any help or insight you guys can give me on the issue is deeply appreciated. Thank you so much!
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Before you post requesting help
Information we need
- The
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file. - Your operating System.
- What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.
