DirectX 9.0c error message

I have a brand new laptop with Windows 10 and I'm having trouble getting Sims 2 to run on it. I have the ultimate collection through Origin. It installed with no problems, but when I try to run it I get a message that says "Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate." I've tried altering Graphic Rules and Video Cards. I can get it to run in windowed mode, but the window is small and I can't play it that way.
Any suggestions?

  LAPTOP-SBVV8F5E-config-log.txt (Size: 10.37 KB / Downloads: 404)

You have to go download directx9c end users files from Microsoft. You can have more than one directx on your computer.

https://www.microsoft.com/en-us/download...px?id=8109

I just downloaded it and installed it, but I'm getting the exact same error message.

https://www.microsoft.com/en-us/download...px?id=6812 I am so sorry! I got the wrong jun 2010 file :/ I looked at the file size and realized.

No worries! Uninstalled the old one and installed the new one. Still no changes. This is so frustrating.