PROBLEM WITH WINDOWS 8 CRASHING WHEN IN CAS
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#1
10-04-2020
HI,
IVE SEEN THIS PROBLEM ON THIS THREAD BEFORE AND HAVE FOLLOWED THE STEPS SHOWN (DOWNLOADED NEW GRAPHICS FILES AND PUT THEM IN THE FOLDERS I WAS TOLD) I'M NOT VERY TECHY SO MAY NOT HAVE DONE IT RIGHT
I'M USING A WINDOWS 8 OPERATING SYSTEM AND USING THE GAME VIA ORIGIN (IT THE SIMS 2 ULTIMATE COLLECTION)
MY GAME KEEPS CRASHING WHEN I GET TO CAS
ALSO WORTH MENTIONING I'VE TRIED RIGHT CLICKING AND TROUBLESHOOTING RUNNING OFF WINDOWS 7 AND XP
THANKYOU!!
IVE SEEN THIS PROBLEM ON THIS THREAD BEFORE AND HAVE FOLLOWED THE STEPS SHOWN (DOWNLOADED NEW GRAPHICS FILES AND PUT THEM IN THE FOLDERS I WAS TOLD) I'M NOT VERY TECHY SO MAY NOT HAVE DONE IT RIGHT
I'M USING A WINDOWS 8 OPERATING SYSTEM AND USING THE GAME VIA ORIGIN (IT THE SIMS 2 ULTIMATE COLLECTION)
MY GAME KEEPS CRASHING WHEN I GET TO CAS
ALSO WORTH MENTIONING I'VE TRIED RIGHT CLICKING AND TROUBLESHOOTING RUNNING OFF WINDOWS 7 AND XP
THANKYOU!!
#2
10-04-2020
No need to yell (=type in all caps) From your log it looks like your game isn't recognizing your graphics card. I made you video cards file that contains your card info (there is another with the same name but yours has different device number) The only change I did to that file was to add
"card 0x0156 "Intel® HD Graphics"" to the right part, hopefully that should make your game recognize it. Download and extract the attached zip and place copy to both:
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\Config\
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\CsConfig\
VideoCards-Intel-0156.zip (Size: 4.67 KB / Downloads: 351)
"card 0x0156 "Intel® HD Graphics"" to the right part, hopefully that should make your game recognize it. Download and extract the attached zip and place copy to both:
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\Config\
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\CsConfig\
![.zip](images/attachtypes/zip.gif)
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Before you post requesting help
Information we need
- The
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file. - Your operating System.
- What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.